Demand for Customer Language Support is Increasing
Demand For Customer Language Support Is Increasing
Companies that embrace this approach are better positioned to stand out in a crowded marketplace, turning potential language barriers into opportunities for enhanced customer relationships and loyalty.
Chat with our experts
Demand For Customer Language Support Is Increasing
Companies that embrace this approach are better positioned to stand out in a crowded marketplace, turning potential language barriers into opportunities for enhanced customer relationships and loyalty.
Chat with our experts
A Proven Model That Drives Real Results
A Proven Model That Drives Real Results
>40%
cost to serve reduced
15%
increase in CSAT
10%
less average handling time
12%
headcount reduction
>40%
cost to serve reduced
15%
increase in CSAT
10%
less average handling time
12%
headcount reduction
We’re Redefining Global CX.
IntouchCX transforms the way you engage with customers so they get fast, accurate, and personalized service. We combine innovative AI-enabled language technology with our top-performing talent to deliver best-in-class, personalized experiences.
We’re Redefining Global CX.
IntouchCX transforms the way you engage with customers so they get fast, accurate, and personalized service. We combine innovative AI-enabled language technology with our top-performing talent to deliver best-in-class, personalized experiences.
Utilize powerful AI and training systems to scale your program quickly
Engage with customers in their preferred language, on-demand, to improve CSAT
Empower top performers with over 100 languages
Utilize powerful AI and training systems to scale your program quickly
Engage with customers in their preferred language, on-demand, to improve CSAT
Empower top performers with over 100 languages
Make Our Tech Your Next Big Move
Leverage our groundbreaking translation technology to provide a more personalized experience for your global customers, removing the language barrier and increasing CSAT.
>75%
of customers prefer to engage and repurchase with a brand in their own language
<20%
of organizations can support customers of any language over the phone
71%
of customers expect companies to deliver personalized interactions
Make Our Tech Your Next Big Move
Leverage our groundbreaking translation technology to provide a more personalized experience for your global customers, removing the language barrier and increasing CSAT.
>75%
of customers prefer to engage and repurchase with a brand in their own language
<20%
of organizations can support customers of any language over the phone
71%
of customers expect companies to deliver personalized interactions
Chat With Our Experts
With years of industry-leading expertise, we are ready to help you overcome your biggest challenges and optimize your customer experience.
Fill out the form and one of our experts will be in touch with you shortly.
Chat With Our Experts
With years of industry-leading expertise, we are ready to help you overcome your biggest challenges and optimize your customer experience.
Fill out the form and one of our experts will be in touch with you shortly.
