Is Your Workforce Aligned with Your Business Goals?

Managing a diverse workforce can be overwhelming-balancing staffing needs, compliance, and employee satisfaction often leads to inefficiencies and lost productivity. 

IntouchCX workforce management simplifies this process with accurate forecasting, real-time monitoring, and seamless integration, helping you optimize staffing, reduce costs, and improve overall efficiency.

• Insights Driven Performance
  
• Technology and Innovation
  
• Communication & Reporting
  

Is Your Workforce Aligned with Your Business Goals?

Managing a diverse workforce can be overwhelming-balancing staffing needs, compliance, and employee satisfaction often leads to inefficiencies and lost productivity.

IntouchCX workforce management simplifies this process with accurate forecasting, real-time monitoring, and seamless integration, helping you optimize staffing, reduce costs, and improve overall efficiency.

• Insights Driven Performance
  
• Technology and Innovation
  
• Communication & Reporting
  

A leading organization partnered with us to enhance their workforce management through AI-powered tools integrated into their employee engagement platform. The solution was designed to improve workforce efficiency, scheduling and overall management of employee resources.

After implementing IntouchAI’s workforce solution, they saw significant improvements:

• 10% overtime cost reduction
  
• 25% time reduction for decision making
  
• 2% demand forecasting within 2% of actual volume